Frequently Asked Questions

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Why you should never unclog your drains without a plumber?

You might consider how a DIY remedy can clear your pipes when dealing with minor clogs. However, do-it-yourself drain cleaning methods are never a completely viable solution to your plumbing problems. DIY methods, such as using a wire hanger to snake your drain or pouring harsh chemicals down it, always come with consequences. Your drains are an essential part of your property that should be taken care of with precision and accuracy. Using at-home methods of drain cleaning involves unnecessary guesswork that only temporarily masks your plumbing problems instead of solving them altogether. Snaking your drain on your own only reaches surface clogs and blockages, not the deeper ones within your pipe that could be causing the actual problems. Additionally, chemical drain cleaners use toxic ingredients that create slime and sludge within your pipe lines, which can remain for long periods of time.

How do I avoid clogged pipes?

Clogged pipes can cause significant inconvenience. Whether you're dealing with a slow-draining tub or a severe blockage in your main sewer line, addressing the issue promptly can help prevent further damage. To prevent clogged pipes, it's important to be mindful of what goes down your drains and toilet. Follow these tips:

When using the garbage disposal, always run cold water

If you don't have a garbage disposal, use a drain strainer to catch debris

Avoid pouring grease or oil down the drain; dispose of them properly

After washing dishes, run hot water to rinse away any residual grease

Regularly clear drain stoppers in showers and bathtubs to remove hair and other debris

Only flush waste and toilet tissue down the toilet; avoid flushing other items

Schedule septic tank pumping every two to three years

Do not dispose of coffee grounds, bones, grease, fruit peels, or other fibrous foods in the garbage disposal

By following these guidelines, you can help maintain clear and functional pipes, reducing the risk of clogs and potential plumbing issues.

What is a plumbing emergency?

As helpful as it would be, plumbing problems don’t just occur during regular business hours. When leaks and clogs present themselves on the weekend or in the middle of the night, you must determine if it constitutes a call to your emergency plumber. Each homeowner will ultimately decide what ranks as an emergency, but our checklist can help:

Does the problem only affect one faucet, drain, or shower?

Can you shut off a water valve to temporarily stop the problem? If you can pause the

issue, it's advisable to wait until normal business hours to contact the plumber.

Is the water completely shut off? If there is no water supply (excluding municipality- wide issues), it's necessary to call an emergency plumber.

Is flooding occurring? If there is flooding inside or outside your home due to a burst pipe or water main break, it's considered an emergency situation and requires immediate attention.

How do I maintain my plumbing system?

Maintaining your plumbing system is essential for preventing costly repairs and ensuring its smooth operation. Here are some tips on how to maintain your plumbing system:

Regularly check for leaks: Inspect your faucets, pipes, and fixtures for any signs of leaks. Look for water stains, dampness, or dripping water. Fixing leaks promptly can prevent water damage and conserve water.

Keep drains clear: Avoid pouring grease, oil, or large food scraps down the drain as they can cause clogs. Use drain strainers or screens to catch hair, debris, and other materials before they enter the drain. Regularly clean the strainers to prevent buildup.

Avoid chemical drain cleaners: Instead of relying on harsh chemicals to clear clogs, consider using natural alternatives or mechanical methods such as plungers or plumbing snakes. Chemical drain cleaners can damage your pipes and harm the environment.

Be mindful of what goes down the toilet: Only flush human waste and toilet paper down the toilet. Avoid flushing items like wipes, feminine hygiene products, or cotton balls, as they can cause blockages.

Maintain water pressure: Check your water pressure regularly to ensure it's within the recommended range. High water pressure can strain pipes and fixtures, leading to leaks or bursts. Install a pressure regulator if needed.

Insulate exposed pipes: In cold climates, insulate exposed pipes to prevent freezing and bursting during winter. Use pipe insulation sleeves or heat tape to protect them.

Schedule professional inspections: Consider hiring a professional plumber for annual inspections of your plumbing system. They can identify potential issues early on and provide necessary maintenance or repairs.

Practice water conservation: Use water-efficient fixtures and appliances, such as low-flow toilets and showerheads. Fix any dripping faucets promptly, as even a small leak can waste a significant amount of water over time.

Educate household members: Teach everyone in your household about proper plumbing practices. Encourage them to be mindful of what they put down drains or flush down toilets.

Know the location of shut-off valves: Familiarize yourself with the location of shut- off valves for water supply to fixtures, appliances, and the main water supply. In case of emergencies or repairs, you can quickly shut off the water to prevent further damage.


By following these maintenance tips, you can help extend the lifespan of your plumbing system, prevent costly repairs, and ensure its efficient operation.


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