NY Plumbing Pros – SMS Messaging Terms & Conditions
Effective Date: July 23, 2025
By opting into SMS communications with NY Plumbing Pros (“Company,” “we,” or “us”), you agree to the following terms and conditions. This service is designed to provide customers with important updates, appointment reminders, special offers, and urgent alerts related to our plumbing services.
1. Program Description
NY Plumbing Pros offers SMS messaging to keep you informed about:
- Appointment confirmations and reminders
- Service updates and dispatch ETA notifications
- Emergency service alerts
- Promotions, seasonal tips, and exclusive offers
Message frequency may vary depending on your interaction with us.
2. Opt-In Consent
You may opt in to receive SMS messages by:
- Submitting your phone number on our website or service request form
- Texting a keyword (e.g., “PLUMB” to (917) 999-0655)
- Giving verbal or written consent during a phone call or in-person visit
Message and data rates may apply.
3. Opt-Out Instructions
You can opt out of receiving SMS messages from NY Plumbing Pros at any time by texting:
- STOP to (917) 999-0655
You will receive a final confirmation message that you have been unsubscribed. No further messages will be sent unless you re-opt in.
4. Help Instructions
If you need assistance with the messaging program, text:
- HELP to (917) 999-0655
Or contact our customer service team at:
(917) 999-0655
info@nyplumbingpros.com
5. Message Frequency
Message frequency varies. You may receive:
- 1–4 messages per month for promotional content
- Additional service-related alerts as needed based on your interaction with us
6. Supported Carriers
Our SMS service is supported by most major U.S. wireless carriers. Delivery is subject to your mobile carrier’s availability and limitations.
NY Plumbing Pros is not liable for delayed or undelivered messages due to carrier issues.
7. Privacy Policy
We respect your privacy. Your mobile number will only be used for SMS communications you have opted into and will not be shared or sold to third parties.
Read our full Privacy Policy here: www.nyplumbingpros.com/privacypolicy
8. Data Security
We use industry-standard security protocols to protect your information. However, SMS messages are not encrypted. Please avoid sending sensitive personal information via text.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted at: www.nyplumbingpros.com/sms-terms-and-conditions
Continued participation in the SMS program after changes constitutes your acceptance of the updated terms.
10. Contact Us
For questions or concerns regarding this policy or our SMS program:
NY Plumbing Pros
156-15 146th Avenue, Jamaica, NY 11434
